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Track paratransit and demand response metrics and trends in real-time

You aim to provide your paratransit riders with the best experience as efficiently as possible. With ViewPoint, you can make decisions to support service levels and proactively improve your riders' experience.

Monitor and Improve Operations

Gain real-time access to demand response metrics that matter most, like on-time performance trends, productivity, cancellations, and more

Improve Customer Service for Your Paratransit Riders

Real-time data at your fingertips leads to proactive decision-making to improve operations for your paratransit riders

Visibility of Contracted Operations

Improve oversight of service providers’ SLA (Service Level Agreement) performance , promoting transparency and accountability

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Connect with Your ViewPoint Expert

 

Yuvaraj Mani

Technical Product Manager

Yuvaraj works with transit professionals to help analyze and understand their operations data to generate meaningful insights, run operations seamlessly, and plan for the future.

Interested in learning more? Fill out the form below and we'll be in touch!

Contact Yuvaraj Mani

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https://go.trapezegroup.com/SolutionSheet-RISC.html https://www.transit.dot.gov/PTASP-TAC https://www.transit.dot.gov/sites/fta.dot.gov/files/docs/regulations-and-guidance/safety/public-transportation-agency-safety-program/117726/roadmap-transitioning-sspp-ptasp.pdf https://go.trapezegroup.com/SolutionSheet-RISC.html https://go.trapezegroup.com/Gate-eBook-RISC-Completing-the-Safety-Picture-at-Your-Agency.html